60% of life sciences executives cited digital transformation as the key focus for their organizational strategy in 2025. As a clinical trial technology innovator, it’s time you address the challenges—delays, inefficiencies, and bottlenecks that hold your clients back.
In our latest webinar, Digitize Clinical Trials: From Patient to Payments, KMS Healthcare’s experts delved into the pressing challenges of clinical trials and shared how they leverage current technology to address them.
Key points you’ll learn in this webinar include:
- Discover proven strategies and tools to reduce enrollment delays and improve participant diversity.
- Learn how to unify RPM and EHR systems for real-time, accurate data collection and monitoring.
- Understand how automated systems reduce manual errors and keep trials audit-ready.
- Find out how technology can handle high transaction volumes, ensuring smooth financial operations for global trials.
About the Speakers
Bill Stevens
President, KMS Healthcare
He brings over two decades of expertise in leveraging technology to enhance clinical trials, driving innovations in patient recruitment, compliance automation, and operational efficiency.
Hieu Nguyen
Delivery Director, KMS Healthcare
With over 10 years of experience, he specializes in digitizing clinical trials and successfully implementing real-time data systems and automated solutions that transform patient recruitment and payment processes.
Our Webinar Recap
The recap is available here for your reference in case you need a brief overview of what our experts discussed throughout the webinar.
1. Patient Recruitment and Enrollment
Recruiting suitable patients is a widespread challenge in clinical trials. KMS Healthcare addressed this by:
- Developing data interoperability tools to integrate disparate EHR and EMR systems.
- Using AI to identify ideal patient candidates.
- Creating digital engagement tools for a seamless enrollment experience.
- Automating workflows to monitor study progress and achieve key metrics.
“We reduced recruitment timelines by 30% using targeted digital outreach and AI-powered models for a client” – Bill
2. Real-Time Data Collection and Monitoring
The next on the list is the ability to collect and monitor data in real-time, which is critical for clinical trial success. Hieu Nguyen elaborated on the challenges:
“Data often resides in multiple systems, from EHRs to wearable devices, creating inconsistencies and delays. Without a unified approach, trial sponsors lack the insights needed to act quickly.” – Hieu
KMS addressed these issues through:
- Integrating EDC tools, RPM devices, and wearables into a single, scalable system.
- Automation and AI to remove repetitive tasks and ensure consistent data.
- Real-time dashboards to help clinical teams resolve issues before they impact trial outcomes.
Success Story: Designing HEALTHEMED’s Cloud-based System to Centralize Real-time Data
3. Regulatory Compliance and Data Integrity
Navigating complex regulatory frameworks is another critical challenge. Non-compliance can result in fines, delays, and reputational damage. Hieu noted:
“We partner with our client to build a solution with HIPAA and FDA compliant into the process for trials. With the system we built, we are also able to track the login and the audit trails. So that’s the evidence for the compliance record.” – Hieu
Hieu also mentioned how he worked closely with clients to understand their unique regulatory needs and build integrated workflows to automate manual tasks.
Success Story: Building a Compliance System for CLARIO’s Clinical Trials
4. Financial Operation Management
An essential aspect of managing clinical trials is overseeing financial operations. Hieu explained KMS’s approach:
“We automate the entire financial process, from budgeting to execution, making it easier for sponsors to manage payments and for patients to receive them promptly.” – Hieu
He continued to discuss how a clinical trial solution should go beyond the financial management side and needs to address the payment to patients who join the clinical trials.
Success Story: Automating GREENPHIRE’s Product Suite to Simplify Clinical Payment
Audience Q&A
We received lots of questions via chatbox and answered some directly.
- How do you ensure that your solutions match each client’s needs? To what extent should they be customized?
- How do you keep up with changing regulations? – HIPAA, FDA, and other global standards.
- After delivering a solution, what comes next? Do you stay involved in providing training or make adjustments as things change?
Check out the recording to hear how our speakers responded!
Closing The Show and Take Actions
Here are some key takeaways from our experts’ sharing:
- Digitization is no longer optional; it’s the key to overcoming clinical trial inefficiencies.
- Hieu: Embrace advanced technologies and automation to streamline every aspect of clinical trials—recruitment, data collection, compliance, and financial operations.
- Bill: Partner with experts who understand the complexities of clinical trials and can deliver tailored, scalable solutions aligned with your goals.
We are KMS Healthcare, a healthcare technology provider with over 15 years of experience. We offer dedicated teams of experts with a proven track record of developing successful solutions that shatter the life science market expectations.
Our technology team is here to help you maximize the value of digitization efforts while demonstrating a strong ROI to key decision-makers. Contact our team today to start discussing your business needs.